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Covid-19 Operational Update

As of today the Austin Humane Society is open for business. AHS is committed to doing our part to flatten the curve. In an effort to keep everyone as safe as possible, we are significantly limiting traffic into our building. Our mission to serve some of the most vulnerable animal populations in central Texas continues. Please see below for more information and ways you can help us continue to Unleash Hope!


AHS has cancelled several major fundraisers and numerous community events. We have also suspended a number of our programs. We’re asking you, our supporters, to make a donation that will allow AHS to continue our life-saving work.

To comply with the City of Austin’s Stay Home, Work Safe order we are not asking for donations of items/supplies to the shelter at this time. However, we encourage you to purchase an item from our Amazon Wishlist here.


We have made significant changes to our adoption process in order to maintain safe social distance with adopters. This includes handling all adoption appointments virtually. We still love our adopters; we just can’t have you browsing around the building right now!

To start the process, please browse our available animals at If you find a pet that interests you, email between the hours of noon-7 p.m. Our team will walk you through our new matchmaking process and give you all the details about your potential pet. If you decide to move forward with the adoption, we will schedule a time for a curbside pickup. All of our adult animals are leaving the shelter under a two week Foster to Adopt program, so you will have time to make sure it’s a perfect fit before you finalize. Our animal inventory changes daily, so please check the website often if you don’t see what you are looking for today.


AHS has temporarily suspended all volunteer activity on site to keep our staff and volunteers safe. Please stay tuned to our website and social media channels for when we will re-open for volunteers and new volunteer orientations. There is not currently a timeline on when volunteering will resume.

Community Cats/Trap Neuter Return Program

In line with national recommendations the Austin Humane Society has temporarily suspended our TNR program for community cats. We have also suspended humane trap rentals from our location. Please stay tuned to our website and social media channels for updates on when we will resume this program. There is not currently a timeline on when the TNR clinic will resume.

Found a stray?

Call 311 to file a report. AHS is NOT ACCEPTING stray animals at this time. You can follow these steps to help find the owner, and keep the pet out of the shelter:

-Take the found pet to a veterinarian, emergency animal hospital, or pet store to have the pet scanned for a microchip.
-Submit a Found Animal Report by calling 311 or use the Austin 311 app.
-Post the pet as found on sites like Nextdoor, Craigslist, and Austin Lost and Found Pets
-Hang brightly colored flyers/posters around where the pet was found

Please call us at 512-685-0114 for assistance with this process.

Are you a current foster?

Our foster care and medical teams continue to operate to help you serve our foster pets. Please contact or call 512-685-0112 to coordinate follow-up or medical care for your foster. All foster medical needs are currently being handled by appointment only.

Interested in becoming a foster for AHS?

Visit to sign up to foster with us. Please note that our current demand for immediate foster homes is low, but that could change at any time. Sign up now to assist us now or to be ready to help in the future. Fosters are primarily needed for underage kittens who are too young to enter our adoption program.

Do you need to surrender your animal?

As always, we intake animals by appointment only. Please email or click here to submit an online request. Please note that our current waitlist for appointments may be longer than usual due to our operational changes.

Wondering about your own pets?

We want to make sure you and your family are as prepared as possible should illness strike your family. Please remember to include your pets in the planning to ensure they have a safe place to go should they need it.


Other Questions?

Many answers can be found right here on our website. Otherwise please call 512-646-7387 and our team will return your call within 24 hours.

We know this is a challenging time for the people and pets across our great state and beyond. All of us at the Austin Humane Society remain committed to our animals and to you, our ATX family, and we will continue to serve our mission, while always keeping safety our top priority.

Please stay tuned to this page for any operational changes or updates as our Covid-19 response continues.